BugClickerMaker
Maker

BUG Clicker troubleshooting

In short: Most problems come from the file, not the app: a .zip or web page saved instead of the .cvclk, a protected file, or faces that are different sizes. Open the file in the .cvclk viewer to see what's inside, then use the fixes below.
.cvclk viewer →

“Not a character file” / nothing happens

The download probably saved a web page or a ZIP. Check the file size: a real character is usually 300 KB – 5 MB. Open it in our .cvclk viewer — it tells you if it's a ZIP or HTML.

The face jumps when I click

head1 and head2 are different sizes or positions. Keep every head on the same canvas with the same outline position — only the expression should change. Our maker lines the faces up automatically.

Blank or missing face

BUG Clicker needs at least body or head1. If head2 is missing it reuses head1, so the pet won't react when pressed. Check the slot list in the viewer.

It never blinks

Blinking only works when the character has a head3 (eyes closed) face.

“This file is protected”

The creator exported it with protection. Only BUG Clicker can read it; import it normally. You can't edit or view the faces.

Mac: “BUG Clicker cannot be verified”

System Settings → Privacy & Security → Open Anyway. Full steps are on our Download page.

Questions

My pet is too big or too small

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Right-click the pet → Settings → size. The character art itself should be drawn on a square canvas (800×800 works well).

Can I get my purchased pet again?

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Yes — use “Get my pets back” with your email and order number.